Student Counseling

Unit Annual Report

2003 - 2004




Henry Fulda, Ed.D., Assistant Vice Chancellor for Student Life (.4 FTE, 9 months)

Lori Koshork, M.A., NCC: Counselor and Associate Director (1 FTE , 10 months)

Gail Hockert, M.S., NCC: Counselor (1 FTE, 10 months)

Jane Kill: Office Supervisor/Testing Coordinator (1 FTE 10 months)




The purpose of Student Counseling is to provide personal, crisis, and developmental counseling, educational programming and outreach, and maintain a confidential service for students who have been sexually harassed or harassed based on race, sexual orientation or religion. Student Counseling's mission is to focus on the emotional, intellectual, spiritual, physical, occupational and social development of students. The services are preventative and educational in nature and come from a developmental perspective. Students in crisis and those with chronic mental illnesses are served in the capacity deemed appropriate. Ongoing consultation to students in living groups and to faculty in regards to student well being is also provided. In addition, Student Counseling supports the academic mission of the University by maintaining a testing program, including placement, admissions and pre-professional services testing. Individual staff also supports the mission of the University through service on University committees.




• To provide counseling services to UMM students.

• To provide educational programming focusing on holistic development of the individual.

• To provide crisis intervention to promote the health and safety of UMM students and to facilitate appropriate course of action.

• To provide a broad range of testing and assessment services to address personal, career and educational services.

• To provide consultation to students, staff and faculty as deemed appropriate.

• To continue to promote, facilitate, develop and support the existence and function of student peer assistance organizations or programs that enhance the well being of the campus as a healthy, just and purposeful environment.

• To assist other student affairs departments in summer orientation, summer registration, training of resident advising staff and other tasks as required or determined appropriate.





For at least the past six years Student Counseling has worked with over 10% of the student population each academic year. This trend was unchanged over the current year. It continued to be a busy year for staff of Student Counseling given an 18% increase in the number of client contacts and slight decrease in FTE counselors due to office restructuring.


The restructuring and adjustment to a new format for counseling with the Director moving to an Assistant Vice Chancellor for Student Life position and one counselor moving to an Associate Director position was made after identifying significant financial savings for Student Affairs. However, there was a net loss of a .25 FTE counselor with this restructuring. Given the 18% increase in request for counseling services, there was greater demand for counselors to provide individual counseling services and remain active in campus and university wide committees and programs. Despite these increased demands on counseling staff, students continued to receive timely assistance with their concerns.


Application was made to the Department of Justice – Prevention of Violence Against Women on Campus Grant. The Assistant Vice Chancellor for Student Life, Henry Fulda, co-authored the grant and was identified as the Principle Investigator. Thus, a significant portion of his time, and the time of one counselor, Gail Hockert, was focused on the creation Sexual Violence Prevention services and programs at UMM including the hiring of a coordinator for these services and programs. Gail Hockert spent at least one hour daily during the spring semester supervising the Violence Prevention Project Coordinator, Bridget Joos, once she was hired.


Personal and Career Counseling:

The bulk of the Counseling staff's time was spent on personal counseling. Lori Koshork (1.0 FTE), Gail Hockert (1.0 FTE) and Henry Fulda (0.4 FTE in Counseling) represent the staff responsible for personal counseling and development. These services also extend to:

• Crisis management for both day and evening services

• Advising Peer Health Educators, a student organization focused on peer helping and wellness programming

• Advising and counseling students who feel they are being harassed

• Promoting and supporting diversity programming like Safe Zone training and the Multicultural

Student Leadership Retreat


Given the increase in demand for individual counseling services, counselors did not meet weekly for clinical consultation. Instead, counselors consulted with one another on an "as needed" basis.


Presenting problems students brought to the counseling center included depression, anxiety and stress related disorders, racial and sexual harassment, sexual orientation identity development, alcohol/drug issues, family and relationship issues, self-esteem issues, adjustment disorders, academic and vocational concerns, hospitalization for psychosis and/or suicidal ideation, developmental and transitional concerns and eating disorders. Walk-in hours for counseling services continue to work successfully as many students, particularly from the residence halls and the Residential Life staff utilizes this service. The focus of walk-in time is to provide a brief screening of the student and the issues and to schedule a follow-up appointment as soon as possible. We also continue to consult with a number of faculty and staff regarding student concerns.


Student Counseling, while not directly responsible for career direction services, continues to provide career assessments to students who request help in making a decision regarding their choice of academic major.



The Student Counseling staff remained committed to the concepts of mental health education and prevention as evidenced through their participation in numerous activities:

• Student, faculty and staff consultation on mental health issues

• Educational programming in Residence Halls and to classes in psychology

• Programming on sexual assault during new student orientation

• Training for faculty and staff regarding help for students in distress

• Take Back the Night participation

• Training of Residential Life's resident advisors

• Peer Health Educators training

• Participation in National Anxiety and Depression Screening Day and National Alcohol Screening





Sexual/Racial/Sexual Orientation Harassment:

Student Counseling provided confidential services for students experiencing sexual, racial or sexual orientation harassment or sexual violence. Student Counseling provides choices and options for students who believe they have been harassed, or have been a victim of sexual assault. The office of Student Counseling also refers students to resources such as Human Resources, Campus Police, Morris City Police and the Sexual Violence Response Center in Morris.


Testing Program:

Jane Kill, Office Supervisor, was also responsible for coordination and daily operation of the testing program (see testing data in Appendix II). Student Counseling administered 2530 individual tests, a 6% increase from last year. These included placement exams for math and foreign languages, which are administered and scored at UMM. National admission and licensure exams that were administered and returned to the testing companies for scoring were CLEP exams for credit, ACT (college admission test), MCAT (medical school admission test), LSAT (law school admission test), PPST (Minnesota's teacher licensure exam), GRE (graduate school admission exam) and Miller's Analogy (graduate school admission exam. Psychometric exams included the Multidimensional Anxiety Questionnaire (MAQ), Beck Depression Inventory (BDI), the Alcohol Use Identity Disorders Test (AUDIT), the Substance Abuse Subtle Screening Inventory (SASSI). Career inventories include Myers-Briggs Type Inventory (MBTI) for career and personality assessment, Interest Determination, Exploration and Assessment System (IDEAS) for career/vocational interests, and the Career Factors Inventory, which identifies concerns/anxiety with regard to choosing a career path.


Funding for this program is minimal and most tests are administered without a university fee, exceptions are CLEP, Residual ACT, and MAT. For details on tests administered see Appendix II.


Wellness Center:

The Wellness Center once again played an active part in providing outreach services to UMM students. Under the coordination of Lori Koshork, the Peer Health Educators provided staffing for the Center and programming for the campus community.


Peer Health Educators also volunteered during alcohol and depression screening days, organized the annual Wellness Exposition and developed a new alcohol awareness program. They also diversified their repertoire of programming in the residence halls. Programs included the favorite "Sex, Booze and Gossip" as well as programs on stress reduction, sexually transmitted diseases, and women's health issues.


The Wellness Center Morris Administrative Intern continued using a newsletter format to inform the campus community of physical and mental health related concerns. In an effort to save resources, fewer copies of this newsletter were printed and, instead, it was widely distributed electronically to students, faculty and staff.

Executive officers for next year's Peer Health Educators organization have targeted tobacco use prevention and cessation as an area on which to focus a large part of their attention in the coming year.


University Wide Committees:

In addition to various programs already listed throughout this report, Student Counseling staff held leadership roles in the following committees: Student Services Committee, Health Services Sub-committee, Sexual Violence Prevention Committee, Queer Issues Subcommittee, Alcohol Tobacco and Other Drug Committee, various search committees, the Stevens County Local Advisory Council, and the University Capital Campaign.




Professional Development:

Because of the need for ongoing training and professional development, the staff is involved in the following organizations:

United Staff Association (USA)

American College Counseling Association (ACCA)

American Counseling Association (ACA)

Association of Gay, Lesbian, Bisexual Issues in Counseling (AGLBIC)

Association of University and College Counseling Center Directors (AUCCCD)

American College Personnel Association (ACPA)

National College Testing Association (NTCA)

National Board of Certified Counselors (NBCC)


Student Counseling Survey:

Evaluation of services is ethically necessary in the mental health field. Student Counseling conducts a client feedback survey annually (see Appendix I). Surveys were sent out to all UMM students who had utilized personal counseling within the 2003-04 academic year. Of students surveyed, 40 returned their surveys for a response rate of 20%. Of the respondents - 93% stated that their experience at UMM Student Counseling was in the range of "Moderately Helpful" to "Extremely Helpful." Also - 38% of those responding to the survey agreed that as a result of counseling they were more likely to remain at UMM (only 18 of 40 respondents answered this question).



Recommendations & Plans for 2004-2005

The staff in Student Counseling Services expects that there will continue to be an increase in the number of contact hours for students given the number of students attending college successfully with serious and/or chronic mental illnesses such as anxiety disorders and depression. With this in mind, counselors will continue to work on their professional development to assist students with such illnesses. Such professional development may take the form of conference attendance, networking with other counseling centers and consultations, and reading professional books and journals.


The oversight of UMM's HIPAA compliance will shift from Henry Fulda to Lori Koshork in Fall of 2004.


Gail Hockert will oversee the implementation of new programming generated by Bridget Joos, the Violence Prevention Project Coordinator.


Lori Koshork will create a protocol for UMM's response to suicide attempts (and suicide completions should such events occur in the future) to develop continuity between incidences.



Appendix I

Counseling Center Client Contact Data 2003-04


Total number of clients seen:                           205


A. Number of Counseling Sessions per Counselor: (includes walk-ins)


               Henry Fulda                   224

               Gail Hockert                  383

               Lori Koshork                 326


               Total Sums                      933


B. After Hours Crisis Responses:   1           


C. Ethnicity: (by sessions)

                                                                                                                        Sessions      Percent

Caucasian American                                                                             634                     68

African American                                                                                 48                     5

Asian American                                                                                      105                     11

American Indian                                                                                     50                     5

Latino                                                                                                           8                     1

Multiethnic, International or did not specify                                          88                     9


D. Total Number of Walk-in Clients:           130


E. Total Number of Student Counseling Educational/outreach Programs:       29


F. Results of Counseling Center Satisfaction Survey*:

               Number of students surveyed:                                          197

               Number of surveys returned:                           40 or 20%

               Female respondents:                                35 or 88%

               Male respondents:                                     5 or 13%


               Extent counseling was helpful:

                              Extremely helpful:      18 or 36%

                              Rather helpful:                13 or 26%

                              Moderately helpful:    6 or 12%

                              Not very helpful:         2 or 4%

                              Not helpful:                    1 or 2%


Because of the support I have received at the Counseling Center, I am more likely to remain and be successful at UMM, yes or no?

               38% answered yes


* Complete results available in the Office of Student Counseling









Tests Administered by Student Counseling









Total Tests





Alcohol Use Disorders Identification Test (AUDIT)



American College Testing (ACT)




ACT National Testing Schedule




ACT Residual



Beck Depression Inventory (BDI)



Career Factors Inventory



Low Vision Certification Exam



College Level Examination Program (CLEP)



Foreign Language Assessment Project (FLAP):




FLAP German




FLAP French




FLAP Spanish



Graduate Record Examination (GRE):




GRE General




GRE Subject



Ideas Interest Determination & Assessment System



Law School Admission Test (LSAT)



Medical College Admission Test (MCAT)



Math Placement Exam



Miller Analogies



Minnesota Multiphasic Personality Inventory (MMPI)


Myers-Briggs Type Indicator



Praxis I & II (Teacher Education Licensure Exams)




PPST Reading




PPST Mathematics




PPST Writing




Other Education Licensure Exams



Substance Abuse Subtle Screening Inventory (SASSI)






Total Examinations Administered, 2003-2004




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